case study
9Operators
9Operators is an ecommerce podcast network built around people who actually run nine-figure brands. Three weekly shows, Nine Operators, Marketing Operators and Finance Operators, plus the Operators Titans interview strand, a newsletter, and a private community of seven and eight figure owners.
It is the kind of client that breaks most content teams. Three shows on a weekly cadence, each with its own hosts and its own voice, and named sponsors in every episode, which makes a production pipeline with no delays a bare minimum.
Why did they come to Content Forge?
Aaron had the talent and the audience. He was short a production pipeline that could carry three weekly shows without someone dropping balls: missed deadlines, inconsistent quality, creators waiting on edits.
The guests make it harder. These are founders and executives of brands like Shop LC, Simple Modern, Jones Road Beauty and HexClad, booked around their calendars rather than ours, which means the recording date is fixed and everything downstream has to absorb the pressure.
He needed a team that would run his operation like a newsroom.
How We Helped
We built a 3-show production pipeline with daily deliverable tracking. Every show has its own cadence, style, and creators, but all three run through the same system. Same review process, same quality standards, same delivery timeline.
The daily tracking mattered most. Aaron wanted to know where every video was at any moment: filming, editing, review, posted. He can open the dashboard mid-week and get that answer without chasing anyone for it.
That coordination is the reason three shows can run in parallel without chaos.
The First 3 Months
The first month was about building the tracking system and getting all three shows into the pipeline without any of them stalling. Most of that work was logistics: who films when, which cut sits with which editor, what has to ship by Thursday.
By month two the system was running, and Aaron could see exactly where everything stood.
Results
Production
- 3-show production pipeline running simultaneously.
- Daily deliverable tracking across all shows.
- Zero missed deadlines after the system was established.
The Network
- Three shows on weekly cadence: Nine Operators, Marketing Operators and Finance Operators.
- Plus the Operators Titans interview strand, at episode 19 by July 2026.
- Nine Operators past episode 175 and Marketing Operators past episode 121 as of late July 2026.
Reception
- Mike Beckham's post about the Kitsch episode, tagging 9Operators, at 17.3K views.
- The Operators Titans episode with Shop LC CEO Sunil Agrawal at 14K views.
